Privacy Policy

Privacy Policy – Kawish

This Privacy Policy describes how Kawish (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kawish.shop (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations.

Whenever we update this policy, we will post the revised version on this page and update the “Last Updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from different sources, as described below. The information we collect and use depends on how you interact with our website and services.

In addition to the uses described below, we may use your information to:

  • Communicate with you

  • Provide, improve, and optimize our services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect our rights, users, and services

What Personal Information We Collect

The type of personal information we collect depends on how you interact with our Site and Services.

When we refer to “personal information”, we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us may include:

Contact Details

  • Name

  • Address

  • Phone number

  • Email address

Order Information

  • Name

  • Billing address

  • Shipping address

  • Payment confirmation

  • Email address

  • Phone number

Account Information

  • Username

  • Password

  • Security questions

Customer Support Information

  • Any information you include when contacting our support team.

Providing some of this information may be necessary to access certain features of the Services.

Information We Collect About Your Usage

We may automatically collect certain information about how you interact with our website (Usage Data).

This may include:

  • Device information

  • Browser type

  • Network connection

  • IP address

  • Pages visited

  • Interaction with our website

This information is collected using technologies such as:

  • Cookies

  • Pixels

  • Web beacons

  • Tracking technologies

Information We Obtain from Third Parties

We may receive information from third-party services including:

  • Shopify, which powers our online store

  • Payment processors that handle your payment information

  • Marketing and analytics partners

Payment processors may collect information such as:

  • Bank account details

  • Credit or debit card details

  • Billing address

This information is used only to process payments and fulfill your order.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process payments

  • Fulfill orders

  • Send order confirmations and updates

  • Manage your account

  • Arrange shipping

  • Process returns and exchanges

Marketing and Advertising

We may use your information to send:

  • Promotional emails

  • Marketing messages

  • Product recommendations

  • Advertising relevant to your interests

You can opt out of marketing communications at any time.

Security and Fraud Prevention

We use personal information to detect and prevent:

  • Fraud

  • Unauthorized access

  • Illegal activity

You are responsible for keeping your account login details secure.

Customer Support and Service Improvement

We use your information to:

  • Provide customer support

  • Respond to inquiries

  • Improve website functionality

  • Enhance user experience

Cookies

Like most websites, Kawish uses cookies.

Cookies help us:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Provide personalized experiences

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings, but some features of the website may not function properly.

How We Disclose Personal Information

We may share your personal information with third parties when necessary, including:

  • Payment processors

  • Shipping partners

  • Customer support providers

  • IT and hosting providers

  • Analytics services

  • Marketing partners

We may also disclose information when required by law or during business transactions such as mergers or acquisitions.

Third Party Websites and Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of these websites. Please review their policies before sharing personal information.

Children's Data

Our services are not intended for children under 16 years of age.

We do not knowingly collect personal information from children. If a parent or guardian believes that their child has provided personal information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable security measures to protect your personal information.

However:

  • No internet transmission is completely secure.

  • We cannot guarantee absolute security.

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion of your data

  • Correct inaccurate information

  • Request data portability

  • Restrict processing of your data

  • Withdraw consent

  • Manage marketing preferences

To exercise these rights, you may contact us using the contact information below.

Complaints

If you have concerns about how your personal information is handled, please contact us.

If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

International Users

Your personal information may be stored or processed outside your country, including by our partners and service providers.

When we transfer data internationally, we take steps to ensure it is protected according to applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 Email: contact.kawish.shop@gmail.com
📱 WhatsApp: +91 73041 67625
📷 Instagram: https://www.instagram.com/kawish.shop